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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cecilia Trudeau

June 14, 2024

5  out of  5 rating by Cecilia Trudeau
"Bianca was efficient, knowledgeable, and gracious!"
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Edward Leib

June 13, 2024

5  out of  5 rating by Edward Leib
"I shopped State Farm because it is highly rated for customer satisfaction. Our representative Bianca was great to work with and offered the lowest rates on our policies. 5 Star!"
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Patrik Novosad

June 5, 2024

5  out of  5 rating by Patrik Novosad
"I’m very happy with the service that was provided to me and looking forward to the future business."
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Zachary Z

May 28, 2024

5  out of  5 rating by Zachary Z
"Customer service on point. Pricing is up to the actuaries so not worth discussing here."
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Bev Pines

May 23, 2024

5  out of  5 rating by Bev Pines
"Getting quotes from Bianca is a real pleasure. She's very responsive, professional and friendly. We switched our auto policy to State Farm after a spike in premiums from the prior carrier and recently got a quote for homeowner's insurance. Am very pleased with the service I received."
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Debi Lewis

May 16, 2024

5  out of  5 rating by Debi Lewis
"I've worked with this agency for years. Without fail, every time I have a question, they're on top of it immediately. I can't recommend them enough!"
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Tina Shelton

May 14, 2024

5  out of  5 rating by Tina Shelton
"Very helpful with clarifying information and finding the best rates possible."
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Nathan DardickNateDardick

May 9, 2024

5  out of  5 rating by Nathan DardickNateDardick
"John is extremely knowledgeable and friendly, and his entire team provides extraordinary customer service."
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Gayle Anderson

April 25, 2024

4  out of  5 rating by Gayle Anderson
"Bianca Williams was very patient and knowledgeable about the car insurance product. Her estimates were good but I decided to stay with my current policy primarily because I got a reduction for paying for it annually instead of every 6 months.. I like how she sent me her quotes in writing immediately and didn't constantly call or text me as I formed my final decision. My daughter and her husband have State Farm to cover the themselves and 3 teenagers and she is very happy with her agent and the service they get. thank you for that."
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John Chandler

April 13, 2024

5  out of  5 rating by John Chandler
"Great honest hard working firm that got me a good deal!"
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Megan Parker

April 10, 2024

5  out of  5 rating by Megan Parker
"I’ve been a customer of John Tyler Carlson State Farm twice now. They took time to reach out to me after a series of moves to restart my renter’s insurance. Bianca has been very patient and helpful. Glad to be a customer again."
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Filip Golovski

April 10, 2024

5  out of  5 rating by Filip Golovski
"I recently had the pleasure of working with Bianca as my car insurance agent, and I must say that my experience was nothing short of exceptional. Bianca's professionalism, knowledge, and dedication to providing top-notch service truly set her apart."
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Sara Miller

April 4, 2024

5  out of  5 rating by Sara Miller
"I changed to State Farm for Auto from another insurance company and saved over $4000year! Bianca at this location was professional, responsive and very knowledgeable. I would recommend this Agency to anyone interested in being treated with respect and saving money!"
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Daniel Schlessinger

February 16, 2024

5  out of  5 rating by Daniel Schlessinger
"Marilee Pfammatter, Account Manager in the JTC Agency, is super-efficient, responsive and a pleasure to deal with."
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Eva Tarini

February 16, 2024

5  out of  5 rating by Eva Tarini
"I've purchased my insurance from John Tyler Carlson since before it was managed by JTC, so probably 40 years. I get my homeowners, car, and personal liability insurance from them. I have always had excellent service from anyone I speak to there. Everyone is knowledgeable, helpful, patient and kind. If I'm having an issue, they help me with it. If I'm confused, they take the time to clarify. I recommend this State Farm office without reservation."
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Bradley Rasof

February 10, 2024

5  out of  5 rating by Bradley Rasof
"Tyler and his entire staff are terrific! He has been our agent for 10+ years since moving from Allstate. When we have had claims, he personally followed up with us and made sure everything was handled quickly. We are clients for life! Give him a call, you won’t be disappointed."
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Chad Cartwright

February 4, 2024

5  out of  5 rating by Chad Cartwright
"John Tyler knows insurance like no one else I have ever met. He'll be able to answer any insurance question you have."
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Matthew Fowler

January 31, 2024

5  out of  5 rating by Matthew Fowler
"Great service. Great staff. Great agent."
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John Feehan

January 31, 2024

5  out of  5 rating by John Feehan
"John Tyler found our family some of the best rates. He has been available late at night. Him and his staff are very friendly, professional and caring!"
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Adam Long

January 31, 2024

5  out of  5 rating by Adam Long
"John Tyler and his team are excellent and are always available to answer questions. John Tyler was able to give recommendations on the right mix of insurance needs for me and my family. Would recommend anyone to this office."
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Honor Teoudoussia

January 28, 2024

5  out of  5 rating by Honor Teoudoussia
"I had been shopping around for better insurance rates for awhile when I called Bianca Witherspoon at State Farm. She was very patient and definitely an expert. She suggested programs my kids and I could do to get discounts and she tried different coverages to get me a good rate with coverage I felt safe with. It was a pleasant experience and I feel very welcomed to State Farm. I highly recommend this agency, especially Bianca."
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Lamar Jackson

January 26, 2024

5  out of  5 rating by Lamar Jackson
"My name is Lamar Jackson and smooth sailing is how I would describe my experience with State Farm today over the phone. First of all it was a pleasure talking with a live person as oppose to an automated system. My representative was extremely professional and personable and absolutely exceeded all my expectations. !!!"
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Jill Sevelow

January 18, 2024

5  out of  5 rating by Jill Sevelow
"I dealt with Bianca Witherspoon for the last few months- going back and forth with quotes, comparing rates, etc. Eternally grateful I did! She offered the best rates and everything was remarkably smooth- she was patient, kind, warm, professional, and a pleasure to do business with. Thank you, Bianca!"
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Emma otis

January 16, 2024

5  out of  5 rating by Emma otis
"I received excellent service and I got a plan that perfect for me & my family"
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Oleg Krylov

January 11, 2024

5  out of  5 rating by Oleg Krylov
"Prompt response. Excellent service."