State Farm® Insurance Agent John Tyler Carlson

"I have been with John Carlson for many years! He is the best agent, always answers my questions in a timely manner and makes legalize understandable. Marilee is the account manager who is professional and courteous when answering my questions as well. I am a recruiter by profession and it’s so hard to find good employees and Marilee is one of those stellar employees. I am so impressed by John’s agency I will never change agents."

"I was very pleased with my dealings with your agent Bianca Witherspoon; she was very knowledgeable and was able to save me a few dollars, which my previous agent had failed to do or even suggest."

"I got excellent service from John and felt like I knew him forever! Nice to be in the neighborhood!"

"Excellent pricing, great service."

"John was a great person to talk to. He was very informative as to explaining all the benefits and future benefits of my insurance policy. I appreciate his help with everything. Thank you."

"Bianca was great explaining and was very patient"

"Tyler was so amazing to work with. He made the switch from our previous auto insurance to State Farm a breeze. Thank you!!"

"Easy no hassle purchase"

"I had a great experience today when I spoke with Bianca today to request an update to a document. She was friendly, helpful, and took care of what I needed right away. Just what I’ve learned to expect from this office."

"I had a very pleasant experience dealing with Bianca. She made signing up for auto insurance very easy. She was extremely thorough and I would recommend her to anyone shopping for car insurance."

"Exceptional service and attention to detail"

"Bianca took the time (at least 45 minutes) to go over details of a homeowner’s insurance quote and answer any and all questions I had during the phone call. She was patient and detailed. I ended up not going with State Farm, but I was very impressed by her customer service in a very volatile industry where people change insurance companies like underwear. She could’ve rushed through it or just sent me to the website for an online quote. Instead, she took quite a bit of time out of her day to provide a quote that stood a chance of not panning out into a business transaction, which is rare these days."

"So helpful figuring out renters insurance details - Marilee was amazing"

"Fast and friendly service when I needed to modify my policy."

"Bianca answered every single question I had even if I had to call her a second time with more questions. Very polite and professional."

"Josie helped me with my Auto quote, she was extremely knowledgeable and helped me get the best rate possible for my first time auto policy."

"Great customer interactions going over all of the various options and coverages for home and auto."

"If I could put this office team in charge of more things in my life, I would! Always helpful, quick to answer the phone, great to work with. Highly recommend! If only more things in life were this easy..."

"Bianca provides great customer service. She is very patient, responsive, and thorough, and it's a pleasure doing business with this office!"

"We have used John Carlson for home and auto insurance since 2021 when we moved to Illinois. Our son used him for condo, auto and renters insurance for a number of years prior to that. We have found them to be courteouse, professional, and very prompt in dealing with anything we need. We sincerely appreciate John Carlson and his great staff and highly recommend them."

"Marilee on John's team has been incredible to work with. She made the whole insurance transfer process easy AND saved me money on every step. Thanks so much!"

"I know the staff receives "high marks" but that hadn't been my experience (perhaps I called in on a bad day?). This changed completely when I just sent in a general email to the office and Marilee responded. I cannot praise her enough. Thoughtful and funny. Very helpful in straightening out a persistent billing problem and followed up twice!!"

"After being declined for a quote from another near-by agent due to the possibility of not acquiring the business, Bianca was amazingly helpful and professional in spite of the extenuating circumstances, she willingly assisted me. Thank you- Bianca, a true good neighbor!"

"Always receive excellent service!"

"Marilee Erickson worked very efficiently to get my problem as solved as soon as possible, without any issues. Thank you and your team."